Transactional Emails

System-Generated Emails on Enlitly are also called as transactional emails. Your business on Enlitly automatically sends essential emails to notify your learners. These include:

Your Login Credentials
Sent when a learner purchases a product but doesn’t have an existing Enlitly account.

Verify Your Account
Sent when a learner signs up via your business’s sign-up page. Typically, accounts are created automatically upon purchase, but you can redirect learners to the sign-up page before purchase if you prefer to do so.

Reset Your Password
Sent when a learner requests a password reset through your business’s password reset page.

New Module Available
Notifies learners when a new module is released, if the Drip and Notify Email option is enabled for that module.

New Post Notification
Sent when a new post is made in the Discussions section. It notifies both learners/active members and the admin if a member creates a new post.

You Have Been Mentioned
Sent when a member tags another member in a comment using @name.

Email Settings:
By default, these emails are sent from noreply-transactional@enlitly.com.
To override the sent from address as well as email content, go to:
Emails → Transactional → Override Email.

Note when overriding emails, the system will use your business email defined during business setup. You’ll need to verify both the email address and its domain with us. If either is not verified with us, we strongly recommend NOT overriding transactional emails. Unverified email and domain can cause your transactional emails to land in the spam folder.

How to Verify Your Domain

Send a request to support@enlitly.com

How to Verify Your Email

To verify your email, use the Verify Email option in the email editor. We perform two levels of verification:

1. Amazon Email Service Verification – Confirms your email with our Amazon email service.
2. Enlitly Business Verification – Verifies the email within each business in Enlitly.

Even if your email is verified with our Amazon email service, you’ll still need to verify it separately for each business in Enlitly. This two-level verification adds an extra layer of security.